Frequently asked questions
Essential answers before you begin.
Who should apply for an e‑Visa?+
Anyone subject to visa requirements under the official list in force. The eligibility engine will be connected to that list before launch.
When should I apply?+
Apply sufficiently early before travel. The exact lead time and maximum window will be set by the competent authority.
Can I edit the application?+
Yes, while it remains in Draft status. After submission and payment, changes require an additional information request.
Which files are accepted?+
JPG or PNG for the photo; JPG, PNG or PDF for passport and supporting documents. The limit is 5 MB for photos and 8 MB for other files.
How do I track the application?+
Use the reference received and the full passport number. The reference alone is not sufficient, for better data protection.
Is payment secure?+
Real payment will be delegated to a certified provider via a hosted 3‑D Secure page. The portal will store no sensitive bank card data.